Table of Content
Best advice for folks who work in government or the military is to contact Microsoft Technical Support if the program codes don’t work for you. They can figure out which program code to use actually. If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you .gov or .mil e-mail address, your complete name and program code and they’ll get you the key and download link.
The e-mail was even sent to my inbox and not my junk folder. So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked. Additionally Office Home & Business 2019 — supposedly the Mac version offered in HUP — can actually be used either in a PC or a MAC. You might want to edit the six steps from the “How To Get The Microsoft Office Military Discount” portion of your post above.
Microsoft Office Military Discount Eligibility
The “new” HUP actually does not need programs codes anymore. Basically step 3 is not applicable. Please let me know in the comments if the Microsoft Office military discount worked for you.
Microsoft Office is $69 per year for US military servicemembers. This includes active duty and families. This is 30% off from the regular $99 per year Microsoft Office.
Microsoft Office Military Discount 2022 | Home Use Program (HUP) 365
Currently it’s just taking time for MS engineers to solve this issue with folks from the military. Is this discount available to only active duty members, or can retired members benefit as well? Thanks for any assistance provided.
It’s tied to the work e-mail address you use. Hey Spencer, first off thanks for putting the time in to run this site, I’ve read every article. Have you heard of the program codes not working for anyone?
Compare Top Military Credit Cards
Explain to them the DOD policy on e-mails and how it’s impossible to just ask I.T. Specify that you’re from the U.S. military and that some of Microsoft engineers know about this issue and thus why you’re demanding to be elevated to higher level of support. Use the contact information I’ve posted here in the past. The Microsoft Store also offers a 10% discount to military servicemembers and their families every day.
Click the link inside the email that you forwarded to your personal email from your military email. This will bring you to the checkout page. Select the version of Microsoft Office you would like to purchase and checkout. Active military servicemembers can get the entire Microsoft 365 package for just $69/year, a 30% discount. Military Money Manual has partnered with CardRatings for our coverage of credit card products. Military Money Manual and CardRatings may receive a commission from card issuers.
Bottom line refuse to be turned away or referred to the I.T. Grit your teeth and be persistent. If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support. I too did spend about and hour on the phone with Microsoft Office support and Microsoft HUP support. I honestly got no where with Microsoft over the phone help.
The above code does not work for uscg.mil account. I am getting the error code asking to verify if my work email and code are correct. I just tried with a Coast Guard e-mail address and it worked just fine.
Microsoft products come with a 30 day warranty. Just contact MS using the guide above. I don’t see the “Other Office Products” link. And when I went to the “Office” page, they don’t even have the Office Professional Plus 2019 listed as a product. $69 per year is the cost of the Microsoft Home Use Program.
My case has now been escalated to Tier 2 Technical Support because the Program Code I used doesn’t match the billing address country or something…? I’m currently awaiting a call back from Tier 2 Technical Support within 3-5 business days. A buddy of mine who works for Tech Support over at MS tells me that this is an ongoing problem. MS is slow to realize that the I.T. Department of the military can’t easily be asked to unblock e-mails the same way that it’s done in the private sector. This should cut down on the confusion since program codes are from the “old” HUP.
No comments:
Post a Comment